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After sales service

Provide customers with real and intimate services, truly make users feel "buying Henan Hao Gang machinery is buying quality, buying Henan Hao Gang machinery is buying rest assured, buying Henan Hao Gang machinery is buying affordable, buying Henan Hao Gang machinery Just buy satisfied. " Henan Haogang Machinery has explored and cultivated a service team with good moral quality, high technical quality and strict discipline in accordance with the development law of the market economy. Based on the service concept of "Satisfying customers is our eternal promise, and making customers profitable is our ultimate goal!" The product is assured and assured!

Agriculture and forestry equipment-pre-sale

※ Customers go to the website of Henan Haogang Machinery Agriculture and Forestry Machinery and Equipment to inquire related information.

※ Customers can obtain more detailed information from Henan Haogang Machinery Sales Department by telephone, fax, mail, etc., or inquire about relevant information from Henan Haogang Machinery Distribution Agency in their area.

※ After communicating with each other, the professional staff of Henan Haogang Machinery will provide more detailed information and technical solutions for customers' reference and confirmation within the agreed time.

※ Customers can be arranged to inspect the usage of Henan Haogang Machinery Products nearby.

※ Henan Haogang mechanical technicians came to the customer's site to assist in the survey, design of the agricultural and forestry machinery site plans, plans, and provide feasibility reports in a timely manner.

Agriculture and forestry equipment-for sale

※ The customer negotiates with the distributor / agent to sign a contract or directly goes to Henan Haogang Machinery Factory to inspect, negotiate and sign a contract.

※ Deliver quality, quantity, and on-time delivery as required by the contract, timely provide the floor plan of agricultural and forestry machinery and equipment and basic drawings of equipment, and timely answer technical problems encountered by customers during the preparation of agricultural and forestry machinery production lines.

※ Consignment is possible. After the agricultural and forestry machinery and equipment arrived safely at their destinations, technical personnel were sent to the site to guide installation, commissioning, and training of operators until the standards and production were met, and the customers were satisfied.

※ Provide samples of "rules and regulations" for agricultural and forestry machinery and equipment to assist customers in establishing and improving agricultural and forestry machinery production line management systems.

Agriculture and forestry machinery and equipment-after sales

※ Regularly return visits to learn about equipment usage and introduce new technologies and new trends of agricultural and forestry machinery products to customers.

※ During the warranty period, we received the customer's fault call and provided a solution within 2 hours. We need to send a person to the scene within 24 hours to assist in troubleshooting until normal production is resumed.

※ Ensure the timely supply of customers' agricultural and forestry machinery and equipment accessories.

※ Life-long service is provided to users who use Henan Haogang Machinery's agricultural and forestry equipment products.

※ If you are dissatisfied with the sales, after-sales service personnel and sales agents of Henan Haogang Machinery, you can directly call the complaint number: 13653841000! Welcome constructive and reasonable suggestions to Henan Haogang Machinery, we will give some rewards.

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